Terms of Service & Onboarding Agreement

Welcome to Raises.com. These Terms of Service and Onboarding Agreement ("Terms") govern your access to and use of the websites, applications, and services (collectively, the "Services") provided by Raises.com LLC ("Raises.com," "we," "us," or "our"), a Delaware limited liability company.

By accessing or using our Services, including our website at raises.com and any related subdomains, or by purchasing any product or package, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.

A reference to "Raises.com," "we," "us," or "our" is a reference to Raises.com LLC and our relevant affiliates involved in the provision of our capital advisory, fundraising consulting, and business development services.

Raises.com LLC provides capital advisory, fundraising consulting, investor relations, and business development services to qualified organizations and individuals. Our Services include, but are not limited to:

The Services described in this section are provided during the term of this Agreement, in the version of this Agreement provided to the Client at the time of signing. That version will be provided to the Client in writing and remains in force for the whole of the term. Raises.com may add to or improve the Services during the term, and will not reduce or discontinue any Service listed above during a period the Client has paid for.

The current prices for Raises.com's Flagship Package and Institutional Package vary and are listed at Raises.com. Payments can be made online through our secure system at Raises.com, accessible via email or a call with a Raises.com representative.

The Institutional Package includes additional services including introduction to an accounting firm for tax preparation.

Raises.com CRM Software Fee: For the Flagship Package, the use of optional Raises.com CRM Software is offered by default under the plan at an additional recurring fee of $149/month. Should the client wish to discontinue the optional software, they must promptly contact Raises.com Support via email at support@raises.com for removal.

Intermediary Service Fee: For the Flagship Package, for an additional fee of $400 per month, the platform will intermediate up to three (3) pieces of correspondence between Legal Professionals and the client. The first month after acknowledgement of this agreement is free.

Entity Formation Fee: For the Flagship Package, the use of optional limited partnership or corporation formation by service providers is offered by default under the plan at a fee of $800 per entity annually. All entities are formed in the United States.

All fees for Services are due as specified in your individual service agreement or as otherwise communicated to you. We reserve the right to modify our pricing with 30 days prior written notice. Failure to pay any amounts when due may result in suspension or termination of Services. All payments are non-refundable unless otherwise specified in your service agreement or required by applicable law.

Flagship Package: This package permits the user to employ our services for capital raises up to USD 5,000,000.

Institutional Package: This package grants the user the right to utilize our services for capital raises exceeding USD 50,000,000.

The Institutional Package offers several fee waivers, including unlimited CFA hours of review for projects. It also includes the Raises.com CRM Software Fee and the Entity Formation Fee for one Limited Partner (LP) and one General Partner (GP). The Intermediary Service Fee is also waived, covering up to fifteen (15) document corrections by a lawyer or the first 75 days access to legal opinions from a lawyer, whichever occurs first. Note that additional correspondences will require legal counsel as per our Intermediary Service Fee, and forming additional entities will incur separate fees. Additionally, this package provides consulting on real estate investment trusts, mutual fund trusts, and initial public offerings for OTCQX, OTCQB and Pink Markets.

To access certain features of our Services, you may be required to create an account. You agree to:

You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal or internal business purposes. You may not:

I understand that all sales are final and there are no refunds such that no portion of any payments of any kind whatsoever previously provided to Raises.com hereunder shall be owed or be repayable to me. I understand that by signing this acknowledgment and logging in, it is proof I have received full access to the product. I understand that in the event of default on a payment plan, access to the Services will be halted at the full discretion of Raises.com until the balance of fees payable to Raises.com is paid. I also acknowledge that if I default on my next payment, my card will be charged partial payments of the next due amount automatically.

I understand that if any member engages in fraudulent or unlawful business activities, or is found to have any legal proceedings, historic, or present, to suggest such fraudulent behaviour, all services and memberships will be halted permanently without refund. No refunds are given in case of account termination due to violations.

I understand that upon acceptance of this acknowledgment, I shall get access to the Product no later than one (1) business day.

Document Completion: Raises.com shall complete the draft capital raise documents identified in the applicable proposal within two (2) weeks of the date of this Agreement. This commitment is conditional on the Client providing the information, financials, and approvals Raises.com requests, and the two (2) week period is extended day for day by any delay caused by the Client. I accept responsibility for collaborating with Raises.com staff to finalize materials, and I waive any right to hold Raises.com liable for a delay to the extent that delay is caused by me or by a third party outside Raises.com's control.

I agree that communication is to be via email to support@raises.com. Raises.com's office hours are 9am EST to 5pm EST. The Raises.com support staff typically responds to email within 24-72 hours excluding standard public holiday periods in Canada and the United States of America.

Scheduled Calls Only: I understand that Raises.com operates on a scheduled-call basis. If I call Raises.com at random times without a confirmed appointment, the team may not be available for ad-hoc or unscheduled calls. To speak with the team, I agree to reach out via text or email, or to schedule a time through https://raises.com/support, rather than expecting availability for unscheduled inbound calls.

All content, features, and functionality of our Services, including but not limited to software, databases, text, graphics, logos, icons, images, audio clips, and the design, selection, and arrangement thereof, are the exclusive property of Raises.com LLC or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You acknowledge that in the course of using our Services, you may have access to confidential information. You agree to maintain the confidentiality of such information and not to disclose it to any third party without our prior written consent, except as required by law.

Any consulting or documentation rendered by Raises.com pursuant to this agreement may not be disclosed publicly or to any third party in any manner without the prior written approval of Raises.com. All non-public information provided by you to Raises.com will be considered confidential information and shall be maintained as such by Raises.com, except as required by law. You agree to provide Raises.com, among other things, all reasonable information requested or reasonably required by Raises.com.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, RAISES.COM LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

No Offer or Advice: The Website and the Service are provided by Raises.com for information purposes only and do not constitute and should not be construed as a solicitation or offer by Raises.com, or recommendation by Raises.com to acquire or dispose of any investment or to engage in any other transaction whatsoever. Nothing in the Website or the Service constitutes, and should not be construed as, the provision by Raises.com of investment, legal, tax or accounting advice and it should not be relied on in making an investment or other decision. You should obtain relevant and specific independent professional advice before making any investment or other decision.

No Reliance: Raises.com makes no representation, undertaking or warranty that the information or opinions contained in the Website or the Service are accurate, reliable, up-to-date or complete. Neither Raises.com nor any third party providing any Data guarantees the accuracy of the Data, or the underlying data or any projections based thereon. The information and opinions contained in the Website and the Service are provided by Raises.com for the Client's own internal business use and informational purposes only and are subject to change without notice.

Disclaimer of Legal Services: I acknowledge and agree that Raises.com is not a provider of legal services. Raises.com operates a technology platform that facilitates communication between attorneys, paralegals ("Legal Professionals"), and the client. Upon request, I may be directly introduced to a Legal Professional(s) via the Raises.com platform.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RAISES.COM LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

You agree to indemnify, defend, and hold harmless Raises.com LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Services or your violation of these Terms.

I authorize Raises.com to use my story and/or results from the program as evidence for the program and as an example or case study of the program, and further agree to allow the use of my voice, photo, posts, and likeness captured to be used for future products and/or marketing without compensation to me.

Prohibited Conduct: The Client agrees that they shall not, at any time during or after the Term of this Agreement, make, publish, or communicate to any person or entity, in any public forum or private medium (including but not limited to review sites and social media), any "Disparaging Remark" regarding Raises.com, its officers, employees, or affiliates.

Definition of Disparaging Remark: For purposes of this Agreement, a "Disparaging Remark" means any statement, whether factual or opinion-based, that could reasonably be expected to adversely affect the reputation, goodwill, or commercial interests of the Company. This includes, without limitation, public expressions of critiques of service value or characterizations of the Company.

Acknowledgement of Subjectivity: The Client acknowledges that the services provided are inherently subjective. By signing this Agreement, the Client waives any right to publicly criticize the quality or perceived depth of such services, and agrees instead to resolve all dissatisfaction through the private dispute resolution process outlined in Section 21 (Governing Law & Dispute Resolution).

Liquidated Damages: The Client acknowledges that any breach of this section will cause the Company harm that is difficult to quantify. Therefore, for each instance of a Disparaging Remark that remains public after the Company provides written notice and a twenty-four (24) hour opportunity to remove or retract it, the Client agrees to pay a reasonable liquidated damages amount per instance, intended as a genuine pre-estimate of reputational harm and the Company's mitigation and administrative costs, and not as a penalty. This obligation is in addition to any other rights or remedies available to the Company under this Agreement or applicable law.

The following terms apply to our "Raises.com Capital Advisory Alerts" SMS messaging program.

Program Description: By opting in to our SMS program, you consent to receive text messages from Raises.com including: appointment reminders, funding updates, capital advisory notifications, promotional offers, and important account alerts related to our fundraising and capital advisory services.

Message Frequency: Message frequency varies based on your account activity and preferences. You may receive up to 10 messages per month. Recurring messages will be sent based on your interactions with our services.

Message & Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Opt-Out Instructions: You can cancel the SMS service at any time. Just text "STOP" to the short code or phone number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Help & Support: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at support@raises.com.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Privacy: For information on how we collect, use, and protect your personal information including your phone number and messaging data, please read our Privacy Policy.

Either party may cancel this Agreement at any time, except during any initial minimum contract period stated in the applicable order or invoice. That minimum period is paid in full and runs to its end. After it, this Agreement continues on a month-to-month basis. The same cancellation right applies to both parties on the same terms.

Cancellation takes effect at the end of the period already paid for. The Client notifies Raises.com by emailing support@raises.com with the subject line "terminate"; Raises.com notifies the Client at the Client's email of record. Once notice is given, Raises.com finishes delivering the Services for the remainder of the period the Client has paid for, no further amounts are charged, and the Agreement ends. Upon termination, the Client's right to use the Services will cease. All provisions of these Terms which by their nature should survive termination shall survive.

Raises.com stands behind the ability of our systems to get customers results when customers spend the time utilizing, studying, and implementing what they learn in their company.

Outcome: Raises.com guarantees that the debt portion of the raise can be fulfilled at 50% LTC (loan-to-cost) or greater for a cash-flowing project with real estate attached within 6 months, with debt providers expressing interest, ability, and willingness to fund your project through Raises.com's affiliate company, Raises.com LLC (NMLS ID: 2578088). However, we cannot guarantee the equity portion or any other aspect of the raise. I acknowledge and agree that Raises.com cannot guarantee the results or effectiveness of any services rendered, except for debt providers' willingness to fund the debt portion of your raises. Please note that this debt offer is only for US companies, and failure to follow Raises.com's instructions will result in no interest from debt providers.

We do this to protect the value of our information, and coaching. It is our responsibility to offer technology, strategies, training, and coaching to the best of our efforts to Companies.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

Payment Details: Raises.com agrees to provide, and the Releasor agrees to accept, the sum of product paid for (the "Payment") as full and final payment for the following: As specified in the applicable invoice or service agreement.

Description of Goods/Services/Settlement: As described in the applicable invoice or contract — including but not limited to consulting services, capital advisory services, fundraising support, or full settlement of a specific contract or engagement.

Payment Method: Wire Transfer, ACH, Credit/Debit Card, or other method as agreed upon by the parties.

Acknowledgment of Receipt: The Releasor acknowledges that the Payment represents a complete and final settlement of all amounts owed by Raises.com regarding the aforementioned description. Upon clearance of the Payment, the Releasor confirms receipt of these funds in full satisfaction of the debt or obligation.

Release of Claims: In consideration of the Payment, the Releasor hereby forever releases, discharges, and acquits Raises.com, its directors, officers, employees, agents, and affiliates from any and all claims, demands, liabilities, obligations, or causes of action—whether known or unknown, past or present—arising out of or in any way connected to the goods, services, or agreements described in this section.

Further Obligations: The Releasor agrees that no further sums, invoices, or compensation of any kind shall be owed by Raises.com in relation to the specific matter described above once this Payment is successfully processed.

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

The version of these Terms provided to the Client at the time of signing governs the whole of the term. Raises.com may revise these Terms for future terms, and any revised version will be provided to the Client in writing during the term of this Agreement, together with the date it takes effect. A revised version applies to the Client only from the start of the next renewal period after it has been provided, and never retroactively. If the Client does not accept a revised version, the Client may end the Agreement under Section 19 and the version in force at signing continues to govern until the end of the then-current period. Continued use of the Services after a revised version takes effect constitutes acceptance of that version.